Privacy Statement

1.1 This Privacy Statement applies to all personal information collected through TradeSkills-AI, as well as any related services, features, or functionality offered through this Application.

1.2 This Privacy Statement does not apply to information collected by third-party websites, services, or applications that may be linked to or integrated with this Application.

1.3 By using the Application, you consent to the data practices described in this Privacy Statement.

2.1 Information Provided Directly:

(a) Account Registration Data: name, email address, and other information provided when creating an account or registering for access;

(b) Profile Information: professional information, organizational affiliation, role, industry, and preferences provided within the Application;

(c) Payment Information: billing address and payment method details, processed securely through third-party payment processors. Full payment card numbers are not stored by the Developer;

(d) Submitted Content: documents, files, text, prompts, configurations, knowledge base entries, and any other content uploaded or created within the Application;

(e) Communications: messages, support requests, feedback, and other correspondence directed to us.

2.2 Information Collected Automatically:

(a) Usage Data: features accessed, actions taken, session duration, and interaction patterns within the Application;

(b) Device and Technical Data: IP address, browser type and version, operating system, device identifiers, and hardware configuration;

(c) Log Data: server logs, error reports, access timestamps, and referring URLs;

(d) Cookies and Tracking Technologies: cookies, web beacons, pixel tags, and similar technologies used to enhance functionality, remember preferences, and analyze usage patterns.

2.3 Information from Third Parties:

(a) Authentication Providers: if sign-in via a third-party authentication service is used, we may receive profile information from that service consistent with the user's settings;

(b) Integration Partners: if third-party integrations are connected, we may receive data necessary to provide the integrated functionality;

(c) Analytics Providers: aggregated usage and performance data from analytics service providers.

3.1 Information collected is used for the following purposes:

(a) Provision of Services: to manage accounts, deliver Application features and functionality, process transactions, and provide customer support;

(b) AI Model Operation: to process inputs and generate AI-assisted outputs, personalize functionality, and improve response quality;

(c) Communications: to send transactional messages (account confirmations, receipts, password resets), service announcements, and, with consent, marketing communications;

(d) Analytics and Improvement: to analyze usage patterns, diagnose technical issues, improve Application performance, and develop new features;

(e) Security: to detect, prevent, and investigate fraud, abuse, unauthorized access, and other harmful activities;

(f) Legal Compliance: to comply with applicable laws, regulations, court orders, and lawful governmental requests;

(g) Business Operations: to enforce the Terms of Use, protect legal rights, and manage business relationships.

3.2 Personal information will not be used for any purpose materially different from those described above without prior consent.

4.1 For users located in the European Economic Area (EEA) or the United Kingdom, the legal bases for processing personal data are:

(a) Contract Performance: processing necessary to fulfill contractual obligations;

(b) Legitimate Interests: processing for legitimate business interests, provided those interests are not overridden by individual rights;

(c) Legal Obligation: processing required to comply with applicable law;

(d) Consent: processing based on freely given, specific, and informed consent, which may be withdrawn at any time.

5.1 Personal information is not sold, rented, or traded to third parties for their own marketing purposes.

5.2 Information may be shared with the following categories of recipients:

(a) Service Providers: third-party vendors assisting with Application operations, including cloud hosting, payment processing, email delivery, analytics, and customer support. These providers are contractually bound to protect data and use it only for specified purposes;

(b) AI Infrastructure Providers: third-party AI model and API providers powering Application features, subject to applicable data processing agreements;

(c) Base44 Platform: as the Application is deployed through Base44 infrastructure, certain technical and usage data may be accessible to Base44 pursuant to their data processing terms;

(d) Legal Requirements: when required by law, court order, subpoena, or governmental request, or when disclosure is necessary to protect rights or the safety of any person;

(e) Business Transfers: in connection with a merger, acquisition, reorganization, or asset sale, information may be transferred to a successor entity, subject to equivalent privacy protections;

(f) Professional Advisors: attorneys, accountants, and other professional advisors under confidentiality obligations.

5.3 Aggregated or de-identified information that cannot reasonably be used to identify any individual may be shared without restriction.

6.1 Personal information is retained for as long as an account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6.2 Upon account deletion or termination, personal information will be deleted or anonymized within ninety (90) days, except where retention is required by applicable law or legitimate business necessity.

6.3 Submitted Content stored within the Application may be retained for up to one hundred eighty (180) days following account termination to allow for potential data recovery requests, after which it will be permanently and irreversibly deleted.

6.4 Aggregated and anonymized data derived from Application use may be retained indefinitely for analytical purposes.

7.1 Commercially reasonable technical, administrative, and physical safeguards are implemented to protect personal information from unauthorized access, disclosure, alteration, and destruction.

7.2 Security measures include: encryption of data in transit using TLS/SSL protocols, encryption of sensitive data at rest, access controls and authentication requirements, and regular security assessments.

7.3 No security system is impenetrable. Absolute security of information cannot be guaranteed. In the event of a data breach affecting individual rights, notification will be provided as required by applicable law.

8.1 Depending on your jurisdiction, the following rights may apply with respect to personal information:

(a) Access: the right to request a copy of personal information held;

(b) Correction: the right to request correction of inaccurate or incomplete personal information;

(c) Deletion: the right to request deletion of personal information, subject to certain exceptions;

(d) Portability: the right to receive personal information in a structured, machine-readable format;

(e) Restriction: the right to request restriction of processing in certain circumstances;

(f) Objection: the right to object to processing based on legitimate interests or for direct marketing purposes;

(g) Withdrawal of Consent: where processing is based on consent, the right to withdraw that consent at any time.

8.2 To exercise any of these rights, please contact us at: legal@ixzelgroup.com. Verified requests will receive a response within thirty (30) days.

8.3 No individual will be discriminated against for exercising privacy rights.

9.1 California residents have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of sale or sharing of personal information.

9.2 Personal information is not sold as defined by the CCPA/CPRA. We do not have actual knowledge that we sell or share the personal information of consumers under sixteen (16) years of age.

9.3 To submit a verifiable consumer request, contact us at: legal@ixzelgroup.com.

10.1 This Application is not directed to children under the age of thirteen (13). Personal information from children under 13 is not knowingly collected.

10.2 If personal information from a child under 13 is inadvertently collected, it will be promptly deleted and the associated account will be terminated.

10.3 Suspected collection of personal information from a child under 13 should be reported immediately to: legal@ixzelgroup.com.

11.1 Cookies and similar tracking technologies are used to operate and improve the Application. Cookies are small text files stored on a device that help remember preferences and analyze Application usage.

11.2 Types of cookies used:

(a) Essential Cookies: necessary for Application function — cannot be disabled;

(b) Functional Cookies: enhance functionality and remember preferences;

(c) Analytics Cookies: support understanding of usage patterns and Application improvement;

(d) Third-Party Cookies: placed by integrated third-party services.

11.3 Cookies may be controlled through browser settings. Disabling certain cookies may affect Application functionality.

12.1 The Application is operated in the United States. Information from users outside the United States will be transferred to and processed in the United States, where data protection laws may differ.

12.2 For transfers of personal data from the EEA, UK, or Switzerland, Standard Contractual Clauses (SCCs) or other appropriate transfer mechanisms recognized by applicable data protection authorities are relied upon.

13.1 The Application may contain links to or integrations with third-party websites and services. This Privacy Statement does not apply to those services.

13.2 The privacy policies of any third-party services accessed through or in connection with this Application should be reviewed independently.

14.1 iXzel Management Group, LLC reserves the right to update this Privacy Statement at any time. Material changes will be communicated via email or prominent in-Application notice at least thirty (30) days before the effective date of the change.

14.2 Continued use of the Application following the effective date of any update constitutes acceptance of the revised Privacy Statement.

14.3 This Privacy Statement should be reviewed periodically to remain informed about current data practices.

15.1 iXzel Management Group, LLC is the data controller responsible for personal information processed in connection with this Application. For questions, concerns, or complaints regarding this Privacy Statement or our data practices, please contact:

15.2 For users located in the EEA or UK who believe privacy concerns have not been adequately addressed, a complaint may be lodged with the applicable local data protection supervisory authority.